Photo: Jonathan Raa / NurPhoto via AFP

A case in which a man lost access to $11,000 of cryptocurrency has prompted a warning that some people might not realise the limits around access.

The man complained to the Insurance and Financial Ombudsman scheme.

He had created a cryptocurrency wallet and shortly afterwards was targeted by scammers who instructed him to open it and transfer the cryptocurrency to them.

When his bank alerted him to the scam, he stopped the transfers with $11,000 remaining in the digital wallet.

When he tried to access it later he was unable to do so. He was asked to use a back-up file but could not find it.

He told IFSO the platform should reimburse him. He said he was…