Revolut Refuses To Reimburse Customer After Unclear Deposit Instructions Cause Loss of $1,500 in Crypto: Report
The financial technology firm Revolut has reportedly refused to reimburse a customer who lost crypto assets due to an administrative error.
BBC reports that Tzoni Raykov, a Bulgarian national, lost the funds after attempting to transfer $1,500 worth of the stablecoin USDC from a separate crypto wallet to his Revolut account.
Raykov says he first sent $10 worth of USDC as a test and selected the Polygon POS (proof of stake) network to facilitate the transfer. The $10 transfer was successful.
However, when Raykov subsequently sent $1,500 worth of USDC, he selected the “Polygon (bridged)” network. He says the method of transfer converted the stablecoin into its bridged version, USDC.e. Revolut reportedly received the bridged…