Workers on the NHS test-and-trace operation who are being paid £9.50 an hour were charged out to the governments supplier, Serco, at as much as £21.50 an hour, the Guardian understands.
The rate was charged by Sensée, a London-based call centre company, for workers tasked with calling the contacts of people who had tested positive for Covid-19, a source said. Neither Serco nor Sensée disputed the figures.
The revelation prompted further concerns about the value for money offered by the test-and-trace…

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