‘I was careful and followed instructions closely, but still lost my crypto’

Trading cryptocurrency was just a bit of fun for Tzoni Raykov, but losing $1,500 worth to an administrative error has left him with serious concerns about his treatment by the industry.
The oil engineer has held an account with Revolut for several years – using its app to split bills with friends after going out for dinner or drinks. They would pay each other using traditional currency, like the pound sterling or US dollar.
But after seeing the e-money firm advertise its cryptocurrency services, he decided to give it a try.
What Tzoni thought would be a straightforward transfer of cryptocurrency coins has left the Bulgarian national angry and out of pocket.
His…