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Consumer Reports evaluation of major crypto exchanges reveal gaps in consumer privacy, safety, usability, and transparency

Consumer Reports evaluation of major crypto exchanges reveal gaps in consumer privacy, safety, usability, and transparency

Evaluation finds exchanges promote impulsive trading behavior through incentives and gamification tactics such as rewards, sweepstakes, and challenges

Washington, DC – Consumer Reports released a comprehensive multi-month evaluation of five major crypto exchanges: Binance.US, Coinbase, Crypto.com, Gemini, and Kraken. The analysis was conducted using CR’s Fair Digital Finance Framework, an evaluation tool for financial products and services that prioritizes consumer safety, privacy, transparency, user-centricity, inclusivity, support for financial well-being, and environmental and social governance. 

CR’s review of the five customer-facing exchanges found that while all the platforms made buying…

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