U.S. publicly-listed crypto exchange Coinbase announced Tuesday it is ending its Paycheck Direct Deposit service, a feature that had previously allowed users to allocate part or all of their paycheck to be paid in crypto.
“Starting November 25, we’ll no longer support paycheck direct deposit on Coinbase,” the exchange’s team said in an email sent to users Monday. “Please remove your Coinbase account from your paycheck to avoid delays in getting paid.”
However, the decision has sparked frustration.
Customers using the paycheck feature have spoken out on social media about the unexpected change, prompting complaints from those who had relied on it for making consistent crypto investments.