Betterment Confirms Security Incident After Unauthorized Crypto Message

Betterment has confirmed a security incident in which an unauthorized individual gained access to certain internal systems and sent a fraudulent, crypto-related message to a subset of customers. The company says the incident was the result of social engineering, not a breach of its core technical infrastructure.

What Happened

On January 9, an attacker impersonated a trusted identity and used deception to access third-party software platforms that Betterment uses for marketing and operational support. Using that access, the attacker sent a message that appeared to come from Betterment and promoted a fraudulent cryptocurrency offer.

The message was not authorized by Betterment.

What Did Not Happen

According to the company:

  • No…

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