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How insurers are using the small print to refuse flood victims’ claims

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How insurers are using the small print to refuse flood victims’ claims

Pam Webb tries to make a discreet entrance to The Old Butchers cafe in the village of Fishlake, South Yorkshire, just before midday.
It has been three days since she gave a tearful interview to TV crews, admitting that her flooded hotel-spa was not insured, …

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