Brazil-based Nubank, the brand under which Nu Holdings operates, has halted cryptocurrency deposits and withdrawals in Brazil. Mercado Pago, which is controlled by Mercado Libre, has blocked some transfers to external wallets as a precaution.

Neither company has said when full service will resume. It is also not yet clear whether the two incidents are connected or involve the same third-party provider.

Nubank pauses deposits and withdrawals

In a statement released on 6 November 2026, Nubank said that all customer assets and information remain protected. The company attributed the disruption to an issue with a business partner, which it did not name. It also said the problem is not related to its own infrastructure and does not…