Nubank suspended cryptocurrency deposits and withdrawals in its app on Friday, November 6, leaving Brazilian customers unable to move digital assets between NuCripto and external wallets while buying and selling inside the app continued. The bank attributes the outage to a third-party supplier, and Mercado Pago, the fintech arm of MercadoLibre, has posted a similar notice in its own app, hitting two of the largest retail crypto gateways in a country where crypto use has grown steadily.

The pause comes in the same week that Chainalysis, the blockchain analytics firm that Nubank uses to screen crypto transfers, disclosed that attackers had accessed the credentials of every user on its platform. Nubank has not named the supplier behind…