And the theft of approximately $6.3 billion in digital assets from Binance last Thursday (Oct. 29) certainly ranks up there among the “worst days in crypto history.” But while the billions stolen represent the largest cryptocurrency hack in history, what institutional investors will remember more than any alleged state-sanctioned attack is what the experience of getting their money back looks like.

After all, look no further for proof than FTX, Synapse, or countless other exchange failures for the fact that what matters most for crypto hacks is what happens when customers try to get their money back after it happens.

By Monday…