Ledger said on Friday that it is investigating reports of lost funds from users in Southeast Asia who bought devices from CryptoBilis, a reseller the company lists for Indonesia, Malaysia, and the Philippines. In a post on X, Ledger Support said it had asked CryptoBilis to pause all sales and shipments while that review is underway.

“We recommend Ledger users who purchased from this reseller in the last 90 days to not initiate set up if you have not done so yet,” the support account said. “If you have set up your Ledger device, consider moving assets to a new Ledger signer (with new seed).”

Ledger is investigating reports of loss of funds from users in South East Asia who purchased products from a reseller…