Volatility is something we’ve talked about with clients forever. The product may change, but the conversation doesn’t.

When the market starts moving around and everyone’s talking about it on social media or in the headlines, people naturally have questions about what it means for them. Experience helps you slow the conversation down, listen for what they’re really concerned about, and respond to that—not just to the headline or the price movement. That’s a transferable skill, no matter the asset class.