Vilnius, Lithuania, July 13, 2026 (GLOBE NEWSWIRE) — When a dispute between a customer and a crypto exchange reaches an arbitrator, the customer wins about 8% of the time, according to a new analysis from independent research publication Stack & Story.

The finding comes from a ledger of 1,617 crypto consumer-arbitration cases disclosed by the American Arbitration Association and JAMS under California law, current through early 2026 and verified by two independent rebuilds of the dataset. The analysis, “Crypto customers win 8% of the time,” is a crypto-specific tally of arbitration outcomes.

Key findings:

• Of 143 crypto cases decided on the merits, customers won 12 (about 8%); companies won 113, one award went both ways, and 17…