What changes for retail investors
For retail crypto investors, the new regime brings meaningful improvements to consumer protections — the kind of safeguards that have long applied to mainstream investments but were absent from the crypto market. Once the regime is fully in force, FCA-authorised crypto platforms will be required to meet banking-grade operational and governance standards.
Key changes for retail investors include access to clearer information and standardised risk warnings; a mandatory 24-hour cooling-off period for new investors (already in effect under the financial promotions regime); access to the Financial Ombudsman Service for complaints against authorised firms; and protection of assets under client money rules…






