Nordstrom at 120: CEO Erik Nordstrom On Navigating Rocky Times, Brick-and-Mortar’s Revival + How Great Service Has Evolved

Nordstrom Inc. has been in business for 120 years and Erik Nordstrom, a great-grandson of the founder, has been with the company for over a third of the stretch.
Now, as CEO, he’s guiding the family-run company through a most critical, pivotal phase filled…

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